FAQ's

  • You can order The Liebling on our website. Alternatively, you can place an order by email: support@theliebling.com or by phone: Mon.-Fri. GMT(+8) 10:00 -17:00: +852 2728 8805.

  • Yes. Please contact The Liebling sales team directly by email:  support@theliebling.com or by phone: Mon.-Fri. GMT(+8) 10:00 - 17:00: +852 2728 8805.

  • We have created an overview of the most common breeds and the respective sizes of our bed. You can find this here.

  • If your order has not yet started production, you can make changes or cancel your order. To do so, please contact The Liebling Service Team by email: support@theliebling.com or by phone: Mon.-Fri. GMT +8 10:00 – 15:00 at +852 2728 8805.

  • The frame can be wiped clean with a soft, damp cloth. Do not use any harsh cleaning products.

    The outer cover is made of the highest quality ultrasuede and is fully removable and machine washable with a mild detergent on the delicates cycle. It may also be dry cleaned. After washing, let the cover air dry. Do not put it in the dryer. For easy cleaning in between washes, vacuum the surface of the cover with an upholstery brush.

    The inner cushion filling is made of natural shredded latex with a waterproof outer layer to protect the stuffing from accidents. The inner cushion may be dry cleaned if necessary.

  • Select the currency converter at checkout to see the price of your bed in your local currency. When making the final purchase online you will see the amount in Hong Kong Dollars, but your bank or card issuer will automatically convert the transaction into your local currency.